Return & Refund

At VASTRA, we want you to be completely satisfied
with your purchase. Since our products are made from
premium fabrics and go through strict quality checks,
we follow a simple and transparent return policy.

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OUR POLICY

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We follow a Replacement Only Policy

We do not offer refunds or cash returns under any circumstances.

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1. Damaged or Defective Product

If you receive a product that is damaged, defective, or incorrect,

you can request a replacement within 7 days of delivery.

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2. Unboxing Video is Mandatory

To be eligible for replacement, please share an unboxing video of the package.

Claims without an unboxing video may not be accepted.

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3. Quality Check

Once we receive the product and verify the issue,

we will ship the replacement at the earliest

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4. No Refunds

We do not offer refunds or cash returns for any order.

Only replacement will be provided in eligible cases.

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5. Non-Returnable Items

Items bought during sale or special offers are non-returnable

unless received damaged or defective.

For any replacement requests, please contact our customer support team.

Email

Email

Vastrahometextile@gmail.com
Support@vastrahometextile.com

Call Us

Call Us

91+ 86798 81738

Whatsapp

Whatsapp

+91 86798 81738
(Mon-sat:10AM-7PM)

Support Hours

Support Hours

Mon-Sat: 10AM-7PM
Sunday:Cloased