Terms & Condition
Please read these Terms & Conditions carefully before
using our website or placing an order. We are committed
to providing a secure, transparent, and seamless shopping
experience at *VASTRA Home Textile*.
1. General
Welcome to VASTRA Home Textile. By accessing or using this website, you agree to the terms described on this page.
2. Products & Pricing
We aim to keep product information, prices, dimensions and availability accurate. Minor differences may occur because of display settings and textile production.
3. Orders & Payments
Orders are subject to acceptance and availability. Payments are processed through the payment methods enabled on the website.
4. SHOPPING & DEVILERY
At *VASTRA Home Textile*, we are committed to delivering your order safely and on time.
* Orders are processed within *1–2 business days* after payment confirmation.
* Delivery is completed within *5–7 business days* across India.
* Delivery timelines may vary depending on courier availability, remote locations, weather conditions, or unforeseen circumstances.
* Customers are responsible for providing accurate shipping information.
* Once dispatched, tracking details will be shared via Email, SMS, or WhatsApp (where applicable).
5. RETURN & REFUNDS
Every product at VASTRA Home Textile is carefully inspected before dispatch.
No Return & No Exchange
We do not accept returns or exchanges after delivery. Please review the product details and shipping information carefully before placing your order.
Exceptions
A replacement will only be considered if you receive:
- A damaged product
- An incorrect item.
Please report the issue within 24 hours of delivery by sharing:
- Order ID
- Product photos
- Packaging photos
Eligible requests will be reviewed, and an appropriate resolution will be provided.
6. CANCELLATION
Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation requests cannot be accRefunds for eligible cancelled prepaid orders will be processed to the original payment method within the standard banking timeline.
epted.
7. USER RESPONSIBLITIES
By using our website, you agree that you will not:
* Provide false or misleading information.
* Use the website for unlawful activities.
* Attempt unauthorized access to our systems.
* Upload viruses or harmful software.
* Misuse any content or services offered on our website.
8. INTELLECTUAL PROPERTY
All content available on this website, including but not limited to:
* Logos
* Product Images
* Graphics
* Icons
* Videos
* Website Design
* Product Descriptions
* Text Content
is the exclusive property of *VASTRA Home Textile* and is protected under applicable copyright and intellectual property laws
Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.
9. LIMITATION OF LIABILITY
*VASTRA Home Textile* shall not be liable for:
* Indirect or consequential damages.
* Delays caused by courier partners or unforeseen events.
* Loss resulting from misuse of products.
* Temporary website interruptions or technical issues beyond our control.
Our maximum liability shall never exceed the value of the purchased product.
10. FORCE MAJEURe
VASTRA Home Textile shall not be held responsible for any delay or failure in processing, shipping, or delivering orders due to events beyond our reasonable control. These may include, but are not limited to, natural disasters, floods, earthquakes, fires, pandemics, government restrictions, strikes, transportation delays, courier disruptions, war, or other unforeseen circumstances.
In such situations, we will make every reasonable effort to resume normal operations as soon as possible
11. CHANGES TO TERMS
We reserve the right to modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website.
Customers are encouraged to review this page periodically for updates.
12. GOVERING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of *Gurugram, Haryana*.
13. CONTACT US
If you have any questions regarding these Terms & Conditions, Shipping Policy, or your order, please feel free to contact us.
*Email Us*
[support@vastrahometextiles.com](mailto:support@vastrahometextiles.com)
*Call Us*
+91 8679881738
*Address*
*VASTRA Home Textile* Gurugram, Haryana – 122001 India
*Business Hours*
Monday – Saturday
10:00 AM – 7:00 PM
email Us
vastrahometextile@gmail.com
Call Us
+91 8679881738
Address
VASTRA Home Textiles Arya Nagar Teen Murti Mandir Pilkhuwa, Uttar Pradesh, 245304 India
Business Hours
Mon-Sat: - 10AM-7PM
