Return & Refund
At VASTRA, we want you to be completely satisfied
with your purchase. Since our products are made from
premium fabrics and go through strict quality checks,
we follow a simple and transparent return policy.
We follow a Replacement Only Policy
We offer returns and refunds for eligible orders only.
1. Damaged or Defective Product
If you receive a product that is damaged, defective or incorrect,
you can request a replacement within 7 days of delivery.
2. Unboxing Video is Mandatory
To be eligible for replacement, please share an unboxing video of the package.
Claims without an unboxing video may not be accepted.
3. Quality Check
Once we receive the product and verify the issue,
we will ship the replacement at the earliest.
4. Return & Refund
We offer returns and refunds for eligible orders.
Once approved, the refund will be processed to the original payment method.
5. Return Eligibility
Returns are accepted within 7 days of delivery, provided the product is unused, unwashed, and
in its original packaging.
For any replacement requests, please contact our customer support team.
vastrahometextile@gmail.com
Call Us
+91 8679881738
+91 8679881738
Support Hours
Mon-Sat: 10AM-7PM Sunday:Cloased
